Forward Learning Group Privacy Policy

This Privacy Policy (“Policy”) applies to www.forward-learn.com and Forward Learning Group (“Company”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include www.forward-learn.com. The Company’s website is a business consulting and educational support site. By using the Company’s website, you consent to the data practices described in this statement.

Collection of Your Personal Information

In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as your:

First and last name
Mailing address
Email address
Phone number
Job title

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you elect to use certain products or services. These may include:
(a) registering for an account;
(b) entering a sweepstakes or contest;
(c) signing up for updates or educational resources;
(d) sending us an email message; or
(e) submitting payment information when purchasing services.

We will use your information only to communicate with you in relation to services and/or products you have requested from us. We may also gather non-personal information, such as browser type or usage statistics, to improve site performance.

SMS consent or phone numbers are not shared with any third parties or affiliates for marketing or promotional purposes.

Use of Your Personal Information

The Company uses your personal information to:

Operate and deliver the services you have requested
Provide you with requested information, products, or services
Notify you about account updates or policy changes
Carry out obligations and enforce rights arising from any contracts entered between you and the Company
Communicate with you about updates or relevant educational opportunities
Fulfill any other purpose disclosed when you provide the information
Conduct legitimate business purposes consistent with this Policy

The Company may also use your information to send service-related communications or updates regarding programs you participate in.

Disclosure of Information

The Company does not sell, rent, or lease customer data.

The Company may engage trusted subcontractors or service providers to assist with legitimate business operations such as payment processing, customer support, or system maintenance. These providers are limited to using your information only for the services they perform on behalf of Forward Learning Group and must maintain its confidentiality and security.

All disclosures made to service providers or subcontractors are strictly for business purposes related to Forward Learning Group operations and never include text messaging originator opt-in data or consent information except for aggregators and providers that enable the SMS service.

Required Disclaimer

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Automatically Collected Information

The Company may automatically collect information about your device or usage patterns such as IP address, browser type, and referring URLs. This helps us maintain quality of service and analyze website performance.

Use of Cookies

The Company’s website may use “cookies” to enhance your online experience. Cookies are small files placed on your device to store preferences and help personalize your visit. You can choose to accept or decline cookies through your browser settings, though some website features may not function fully if cookies are disabled.

Links to Other Websites

This website may contain links to other sites. Please note that Forward Learning Group is not responsible for the content or privacy practices of other websites. We encourage users to read the privacy statements of any site that collects personally identifiable information.

Right to Deletion

Upon receiving a verifiable request, Forward Learning Group will delete your personal information from our records and direct our service providers to do the same, unless retention is required for:

Completing transactions
Detecting and preventing fraud
Complying with legal obligations
Ensuring system security or functionality

Children Under Thirteen

Forward Learning Group does not knowingly collect information from individuals under the age of 13. If you are under 13, please ask a parent or guardian for permission to use this website.

Email and SMS Communications

The Company may send you service-related or promotional messages through email or SMS with your consent.
If you would like to stop receiving such communications, you may opt out at any time by replying STOP to text messages or following the unsubscribe instructions in any email.

Consent for SMS Communication:
The information obtained through SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Types of SMS Communications:
If you have consented to receive SMS messages from Forward Learning Group, you may receive text messages related to inquiries, educational reminders, appointment updates, and program information.

Message frequency may vary, and standard message and data rates may apply. To opt out, reply STOP to any message. To request assistance, reply HELP or contact info@forward-learn.com.

Legal Disclosure

Forward Learning Group may disclose personal information if required by law or in good faith to protect legal rights, ensure safety, or comply with lawful requests.

Changes to This Policy

Forward Learning Group reserves the right to update this Policy at any time. Material changes will be communicated through this website or by direct notification where appropriate. Continued use of our website or services constitutes acceptance of those changes.

Contact Information

Forward Learning Group
220 Campus Lane, Suite 210
Fairfield, California 94535
Phone: +1 (707) 452-3375
Email: info@forward-learn.com
Website: https://www.forward-learn.com

SMS Compliance Disclaimer

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.